FAQ

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What is telehealth?

Telehealth involves offering medical and health care services through online technologies to facilitate the consultation, diagnosis and treatment  for a patient's health. The patient and the health care provider connect online which sometimes does require the use of video for face to face encounters, but many consultations do not require face to face encounters. The process typically starts with an online encounter with a doctor who then may prescribe medication.  The prescription is sent to a pharmacy who will ship the medication to your location.

How does DoctorsHome work?

DoctorsHome is a website designed to provide healthcare information. The content on DoctorsHome is for informational purposes. However, DoctorsHome does provide links of third-party telemedicine websites, pharmacies, and test kit providers.

Do the online doctors and pharmacies accept insurance?

The typical cost for doctor encounter visit is $59.95. The pharmacies that get your medication fulfilled and shipped are insurance friendly. Is it legal to prescribe medication online?

Is it legal to prescribe medication online?

Yes. Online telemedicine services provide patients seeking medicine an opportunity to connect with state licensed doctors and properly licensed pharmacies that can deliver medication to you.

Is this a safe way to receive treatment?

Yes. When a patient answers the medical questions truthfully and honestly, telemedicine is an effective, safe, and convenient option. If a patient is prescribed medicine, it is very important that they read the treatment plan and any other information provided by the doctors and physicians after receiving a medication.

How quickly will my medical encounter request be reviewed?

General within a few hours or within 24 hours after your online visit. The doctor or nurse practitioner will review your visit and evaluate your medical history and then in most cases will submit your prescription.

If I use the telemedicine online service, will this replace my primary care physician?

No, this is not a replacement for your primary care physician (PCP). You should always keep your PCP up to date on any care or prescriptions provided.

Does everyone have the chance to communicate with a doctor?

Yes. Any person who is seeking or has already received a treatment plan may speak with a licensed doctor or physician at their earliest convenience.

Is a video chat required?

No. Video chat is not always required, it depends on the type of treatment a person needs and a doctor will decide if a live video encounter is required or not. In fact , we have found that most online doctor encounters to not require live video chats.

It’s an emergency, what do I do?

In an emergency, please call 911 immediately.